Bightwhite

  Starbucks, the global coffeehouse chain, has officially ended its open-door policy, requiring patrons to make a purchase if they wish to stay in its stores. This significant policy change, effective January 15, 2025, marks a shift in Starbucks' approach to accessibility and store management. Amenities like restrooms and Wi-Fi are now reserved for paying customers, signaling a new era for the company. A Brief History of the Open-Door Policy Starbucks' open-door policy was introduced in 2018 following a high-profile racial bias incident in Philadelphia, where two Black men were arrested while waiting for a business meeting. The public backlash prompted Starbucks to reassess its policies and open its doors to all visitors, regardless of whether they made a purchase. For nearly seven years, this policy was emblematic of the company’s commitment to inclusivity. However, growing concerns about safety and disruptive behavior have led Starbucks to revise its stance. The company now ...